FAQ's
I want to put my business online, but I don't know where to start. This is my first website, can you help me?
Absolutely! You do not need any online experience at all. M&M Web Design offers free consultation on all services. We help you right from the start! You will have a team member assigned to you for all your questions along the way. Just ask us! We are here to help you.
———
What preparations does my business have to do to get online?
Brochures, logos, photographs, business cards etc. are all great resources to use. For new business ventures we will help you get started from scratch. Need a logo? At M&M Web Design we can create you a brand new logo for just $365. You will have a dedicated person to answer any question during & after your website project. At M&M Web Design, we work together with you to help answer these questions.
———
What information should I have ready upon purchasing my design package?
We will need your company profile, contact info, products and services, and any other information you intend to present on your website.
———
How much input do I have?
We welcome your input! The more input we receive from you the better we are able to satisfy your needs and produce a site that will have the desired look and impact that you want. It's your website, we want it to look the way you want it. We guarantee it 100%.
———
If I already have a site can you help me improve it?
Yes. We can usually redesign or freshen up an existing site quicker, and for less money than building one from scratch. Whether your company's website "doesn't look professional", takes too long to load or the navigation is baffling to visitors, we can help.
———
Can you use my business's existing logo, brochure design, and other materials for my website?
Certainly. If your logo and promotional materials are not in electronic format, we can convert them to a format appropriate for your website for a small fee. We can accept almost any type of file. If your materials are printed, we can scan and convert them. M&M Web Design experts will help you establish your online image to be consistent with your existing image that your customers already know & remember.
———
Does my business need to be computer-based in order to have a website? Do I need to know about computers?
NO, you do not need to own a computer or have computers involved in your business in order to have a website. Many companies do filing, invoicing and more without a computer. Creating a website is more about exposing your business to new potential clients and generating new sales. There is no need to overhaul the way your company does business.
———
What does 'Website Maintenance' or 'Website Updates' mean?
Website Maintenance or Website Updates refers to changes made to your website after the initial design & setup. Keeping a website up-to-date is essential in having repeat visitors to your site. Updating the site with sales, articles, new products, newsletters, press releases, financial figures and links are all examples of website Maintenance.
You are welcome to send over your list of necessary revisions. We are happy to assist you with any changes you would like at a reasonable price per month (monthly fee vary depending on package you chose).
———
My company is in the service industry. Will a website help my business?
Absolutely! Over 80% of the population who are online from home or the office are doing so to research about businesses that provide services or products. Your service-oriented business can provide samples, references, location, hours of operation and more right away from your website 24hours/7days a week/365 days a year.
What areas do you serve?
We work with all types of clients from big corporations to individuals. We have clients all over the United States.
———
How can we pay to get started?
We accept all major credit cards including Visa, Master Card, American Express, Discover via Paypal.
———
Is the Web Design costs a one-time fee?
Yes, just a one-time cost as mentioned on our website for your web design.
