Terms & Conditions
Initial Consultation
All our services begin with a free initial consultation to determine your requirements. Our experienced business analysts will work closely with you to determine your exact needs and desires, and will complete a detailed design worksheet itemizing all your requirements. This process helps us gather information about your company, services, audience, purpose, site goals, and more.
The consultation process is very important because we are committed to providing you with solutions that will work for you, not for us! We prefer to contact you by phone so that we can provide you with faster service, but emails are okay too.
Proposal & Paperwork
After you have filled out the "Consulting Form" and have submit your information, a specialist will contact you. Once the your ideas and questions have been addressed, the representative will begin to work on providing you with an examples to help meet your needs. When a templete is selected from you, the 14 day trial begins. Your specialist will begin adding all information provided by you within an 48 hour period. Additional information may be requested from your specialist. When you are confident we have addressed all your ideas, questions, and requirements to your website, a proposal, contract, and payment schedule will be emailed or faxed to you for your review. You will need to sign, fax or email paperwork. If you do not understand the smallest of points at this step PLEASE ASK FOR CLARIFICATION! Miscommunication and false expectations do NOT move the design process forward in a productive manner. At ANY time please contact us about any concerns, questions or comments you have about your project.
Payments
There is a 14 day trial period. After “you agree”, “we agree” and paperwork is signed and faxed or emailed, payment is due on the 15th day. We accept visa, mastercard, american express, and discover through via PayPal.
Collecting Your Content
You will provide us with the text and any other content for your website and any specific pictures you would like to include. We can provide you with access to thousands of royalty free stock photos. We also offer optional professional copywriting services.
Design Development
We ask you to provide examples of websites you really like, colors you like, and your competitors’ websites. If you want, you can also have a look at our "Gallery" and let us know any website elements you liked and we can incorporate the same for your website. Once you provide that information to us, usually within 2 working days, you get a creative "mockup" of what your website will look like when it's completed. At this stage, you and the designer work closely to develop a look that will be both visually pleasing and user-friendly during the 14 day trial period.
Design Selection & Finalization
After the initial "Mockup" is designed, you will review it on our servers with the web link that we will provide to you. Per your request revisions will be made as necessary and then you will provide final approval during the 14 day trial period.
Web Development
After receiving your final approval on the "mockup", we will then begin building the website and web pages, incorporating the design and all of the content that you provide during the 14 day trial.
Pre-launch Evaluation
After the site is built, you will be able to view all pages to make sure everything is exactly how you want it. You will submit any desired changes and then give final approval before the 14 days. Once paid, your site will go "live".
Launching Your Website
After final approval and payment has been received, your website will be published on your domain, and it will be "live" for all the world to see!
We can register/apply for your domain name and host your website too – so you don’t have to worry about technical aspects of your website and we become your one stop shop for your web presence. Domain name and host will be a separate pricing that will be describe in your proposal paperwork and pricing information.
If you prefer to register your own domain and get your host, please let us know; this way we will be able to provide you with sources through our affiliates/partners.
Ongoing Support
After your website is launched, we will work with you to establish a regular review and maintenance schedule of your web site to accommodate your requests, user feedback, system upgrades and any new emerging web technologies. Ongoing support will require a monthly fee. Fee will vary depending on which price option is chosen.
